Customer service
Delivery & Installation
How we deliver, when we deliver, and what installation includes.
Last updated September 2026
You can place a Cash on Delivery order online without paying upfront. Its first status is “Order placed — confirmation pending.” The distributor then calls to confirm current stock, the final price, the delivery method and timing before dispatch.
Delivery timelines
Orders are delivered in 2–3 days after we confirm them on our call. Some remote pincodes can take longer; if yours does, we tell you on that call.
Delivery is available across India. Delivery is free.
On the day
Before dispatch, confirm who will receive the appliance and tell us about stairs, lift limits, doorway widths or restricted access. Inspect the packaging on arrival and record visible damage before installation.
Installation
Where a product page says installation is included, the written quote will state the covered work and who will carry it out. Electrical work, civil work, extra piping, stands, stabilisers and other materials are included only when the quote says so.
Where installation is not listed as included, ask us to confirm the available arrangement and charges before purchase.
If something goes wrong
You can reach us on +91 94129 60885 or galvioenterprises@gmail.com.
